Track your order

Where’s my order?

Every AutoGuard order ships with tracking. As soon as your parcel leaves our warehouse you’ll get an email with your tracking number and a link to follow it door to door.

How to track

1. Check your inbox for your shipping confirmation email (it’s sent separately from your order confirmation).
2. Click the tracking link, or copy the tracking number into the carrier’s website.
3. If it’s not in your inbox, check your spam or promotions folder.

Haven’t received tracking yet?

Orders are picked and dispatched quickly, but tracking numbers can take up to 24–48 hours to activate on the carrier’s system after dispatch. If your number isn’t showing movement yet, give it one business day.

Still stuck?

Send us your order number and we’ll chase it up for you. Email support@officialautoguard.com or call 1300 991 454 — we’re available 24/7.